Our mission and vision is to bring an international leisure experience to the hospitality industry through filling the gaps that we have observed and identified as industry experts ourselves.
Medallion Academy's courses are designed to enrich all levels, from the line staff to the manager, with a keen interest in the middle manager/supervisor who is often forgotten.
Front Office and Guest Relations Expert
I am Brand Ambassador of the Hospitality and Tourism Industry. My team and I strongly believe in maintaining good client relationships and this is complimented by reliability, effectiveness and willingness to go the extra mile.
Housekeeping and Leadership Expert
Having joined the Hospitality Industry at the tender age of 17, bridging service gaps has become my passion.As a leader, passing on knowledge through mentorship and coaching is without a doubt my most valuable attribute.
Professional Cookery Expert
Through all my work experience I have found one thing to be true, all the theory that you learn does not prepare you for the actual work place and that is the gap I would like to fill.
MEET THE DIRECTORS
FRONT OFFICE AND
We are here to ensure our Front Office and Guest Relations students learn the fundamentals of this position.
Professional Cookery is a program that will equip you with the necessary skills to be able to perform your duties in the kitchen.
This course suits both beginners and long serving employees who wish to learn more about housekeeping roles and trends.
"I had the pleasure to have Sibahle Ngwenya as my housekeeping trainer in 2015.
She has so much knowledge and personality, she prepared me for everything that was lying ahead of me in the hospitality industry. I couldn't have asked for a better mentor."
Thalita Penhavel, Brazil